Returns & Exchanges

At AROMATICA Global, we strive for your complete satisfaction with our sustainable beauty products. If you are not entirely happy with your purchase, we offer a 30-day return window for items in their original, unopened condition.

Return Process

• 1.
  Initiate Your Request

  Contact our customer support team via email with your order number and the reason for your return to receive a Return Authorization.

• 2.
  Prepare the Package

  Securely pack the unused products in their original packaging, ensuring that all protective seals remain intact to qualify for a full refund.

• 3.
  Ship to AROMATICA

  Affix the provided return shipping label to your package and drop it off at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our quality control team inspects the returned items, your refund will be processed to your original payment method within 7-10 business days.